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Kai Wright, Author at Branding Strategy Insider

Merging Ethics, Culture And Campaigns

In 2017, Pepsi had a banner year: their market share was increasing, their leadership was a model for diversity & inclusion, and they were celebrating 10 years of consistent revenue growth. Yet, in all their new-found swagger, they had a major stumble: a tone-deaf campaign from their in-house agency that attempted to jump into the speedway of culture through a Kendall Jenner spot that left the company in a tailspin of criticism that united the...

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