Is Moody Blue a better name for a flavor than Glacier Freeze? How will consumers react to a color named Razzmatazz instead of Bright Orange? And what’s wrong with good old Fire Engine Red?
Two marketing professors have been studying these shades of meaning and publishing provocative papers on color-coding and what it does to buyers’ expectations. So we went to Barbara E. Kahn (at Wharton School, University of Pennsylvania) and Elizabeth G. Miller (at Boston College) for some answers.
Q: Is there anything wrong with good old “Fire Engine Red” to identify a nail polish?
We find in our research that consumers tend to react positively to ambiguous names and specific, unexpected names. If Fire Engine Red is surprising to consumers, then they will react more positively to it. If it’s not, then it’s similar to just calling it “red.”
There’s absolutely nothing wrong with this description, but with the multitude of choices that a consumer faces every day, marketers are increasingly looking for ways to stand out and coming out with an unusual name is one way.
Q: You have commented that it’s astonishing when Crayola comes out with names that don’t describe the color of crayons. Why so?
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