arrow1 Comment
  1. Aaron Hoos
    Twitter: AaronHoos
    Sep 06 - 10:14 am

    The implications of this post are far-reaching! It extends to the design of the brand itself, to website user experience, to sales, to packaging, to the delivery of services, to customer service. This is a conversation to have not just with a designer but with everyone in the organization!!!

    Thanks for the post!

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