avatar_48x48
Contact BSI
Derrick Daye
888.706.5489 Email us
Derrick Daye Luxury Branding

The Anti-laws Of Luxury Marketing #23

by

Luxury Brand Strategy Rodeo Drive

23  Do not look for cost reduction 

Creating value is the motto in luxury marketing. But this
value creation must not come from cost reduction. It must come from added
value. Being creative is not enough to sustain a systematic price increase –
which is the key issue in luxury. For example, brands need lots of creativity in a low-cost
industry to reduce costs and invent new business models, sell at a significant
lower price than competition, and be profitable – but this is the job of the
CEO. Luxury brands 
need lots of creativity in the fashion industry to keep selling
at the same 
price point – but this is the job of the designer. In luxury, you
must install 
the whole company in the creating value process: luxury value
creation does not rely only on the talent of a creator, but on each employee of
the company:

• Production
people: lots of new ideas originate on the workshop floor. This is the reason
why a luxury company must make its products and not relocate production – creation teams
live in symbiosis with artisans.

• Sales staff:
new ideas come from customers – not by pandering to their wishes, but by
understanding their dream. This is why you must have your own sales staff (they
are fully part of the company) 
and why they must be local – the customer must
be able to talk in 
his or her language with sales people sharing his or her
culture.

• And, of course, top managers must lead the value creation process.

Contributed to Branding Strategy Insider by: JN Kapferer, excerpted from his book, The Luxury Strategy with permission from Kogan Page publishing.

See all of the Anti-laws of Luxury Marketing here.

Sponsored ByThe Brand Positioning Workshop

FREE Publications And Resources For Marketers

Recommend this story

Subscribe, Follow and Stay Connected to BSI

Submit

Leave a Reply

Submit your comment

More posts in Derrick Daye Luxury Branding

The Anti-laws Of Luxury Marketing #23

The Anti-laws Of Luxury Marketing #21

The Anti-laws Of Luxury Marketing #20

The Anti-laws Of Luxury Marketing #19

Brand Loyalty Rewards For The Ultra-Luxury Shopper

The Anti-laws Of Luxury Marketing #18

The Anti-laws Of Luxury Marketing #17

The Anti-laws Of Luxury Marketing #16