The Blake Project, the brand consultancy behind Branding Strategy Insider, delivers interactive brand education workshops and keynote speeches designed to align marketers on essential concepts in brand management and empower them to release the full potential of the brands they manage.
Bad clients can try your soul. Ever had one? Have one now? There are times when you must persevere for the health of the company. And times when you must resign the account for the health of the company.
In the early 1930's Ray Rubicam found himself at these crossroads. Young & Rubicam served the extremely large Pall Mall account of the American Tobacco Company. The owner of American Tobacco, George Washington Hill (Pictured), was notorious for badgering those who were unfortunate enough to do his advertising. The relationship between George Hill and Young & Rubicam grew so strained that Rubicam decided it would be in the best interest of the agency to forfeit the $3 million account. (Hill wanted Rubicam to replace his creative team) Rarely has the news of a large business loss met with such a sigh of relief at an advertising firm. The $3 million loss was seen as well worth the boost in morale.
While much in advertising is hard to measure, the emotions of your people are quite telling. Is sacrificing morale for business good business?
Put your people first.
Sponsored By: Brand Aid