Name Recognition Tops Taste Perception

Steve RivkinApril 1, 20091 min

Brand names taste better. That’s the conclusion from a savvy study of peanut butter and consumer choice.

The details were first reported years ago in The Journal of Consumer Research. They resurfaced in 2007 in a book by psychologist Gerg Gigerenzer about the “intelligence of the unconscious” (Gut Feelings, Viking-Penguin).

The study gave consumers a choice between three jars of peanut butter. In a pretest, consumers identified one brand as having significantly higher quality 60% of the time in blind taste tests.

Then the researchers put labels on the jars with another group of participants. One label was a well-known, heavily-advertised national brand. The other two labels were brands the participants had never heard of before.

The higher-quality peanut butter went into one of the jars with an unfamiliar label. Would the same percentage still chose the best-tasting spread?

Nope. This time, 73% chose a lower-quality product with the well-known brand name. Only 20% chose the high-quality product in the unfamiliar jar.

Similar results have come from other studies using blind taste tests among beer drinkers.

Bottom line: Name recognition has more influence than taste perception.

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