Name Products With Caution And Research

Steve RivkinMarch 13, 20092 min

“Unbelievably bad taste.” “An alarming level of stupidity.” “How much encouragement does the pedophile community need?”

Those were just a few of the comments in the British press after Woolworths stores in Britain were found to be selling beds named Lolita, designed for six-year-old girls. (The Lolita was a whitewashed wooden bed with pullout desk and cupboard, on sale for £395.)

Angry parents, watchdog groups and the media had to point out that the name was synonymous with sexually active preteens. Staffers at the retail chain’s online operation had been unaware, or so they said, of the name’s connection to Vladimir Nabokov’s 1955 novel “Lolita,” and two film adaptations, the first by Stanley Kubrick in 1962 and another in 1997 that starred Jeremy Irons in the lead role of Humbert Humbert.

On Feb. 1, 2008, a spokesperson named Lisa Lim blurted the following to the British media: “There aren’t many people in the company, in the whole world, who know about the Lolita book or films. There might be a few people in the country who have a problem with it, but it’s just a name.”

Ms. Lim, try to pay attention for just a few seconds. Lolita was a 12-year-old girl who became the object of her middle-aged stepfather’s sexual obsession in that novel and those movies that you’ve never heard of.

Shortly thereafter, Ms. Lim and her mindlessness were kicked to the curb. Another staffer got involved and admitted, “We had to look it up on Wikipedia. But we certainly know who she is now.” Whereupon the retailer halted sales of the bed.

This time the public statement was less knuckle-headed: “Now that this has been brought to our attention, the product has been removed from sale with immediate effect.”

This isn’t the first time cavalier marketers have made nitwit naming decisions.

  • Reebok had to backpedal after it blundered with the launch of a running shoe for women named the Incubus. The dictionary says an incubus is “an evil spirit believed to descend upon and have sex with women while they sleep.” A company spokeswoman said she was “horrified.”
  • A European home and garden chain, Bauhaus, recently launched a self-assembly wooden shed for the garden. The name: Mauthausen. That was the name of one of the concentration camps in Austria in World War II. Bauhaus quickly changed the name.
  • British shoemaker Umbro was denounced in August 2002 as “appallingly insensitive” for using the name Zyklon for a running shoe. That’s the same name as the lethal gas used in Nazi extermination camps during the Second World War.

There’s a simple lesson here.

Unless you are absolutely, positively sure you know what an unusual word means – look it up. Use a dictionary. Google it. Ask.com it. But always, always, look it up.

The Blake Project Can Help: Content Strategy Workshop

Change the trajectory of your future with a Mini MBA in Marketing and Brand Management delivered by renowned professor Mark Ritson.

Branding Strategy Insider is a service of The Blake Project: A strategic brand consultancy specializing in Brand Research, Brand Strategy, Brand Licensing and Brand Education

FREE Publications And Resources For Marketers

Steve Rivkin

2 comments

  • Hoo See Kong

    March 18, 2009 at 1:11 am

    Naming can be tricky. A little more caution will be needed if the regional or global names have to be adopted/translated for the Asian market.

    Many years back I was involved in a qualitative research on automotive model naming. The model name to be tested was ” Blue Bird”. It went fine with the Malay speaking and English speaking groups. For the Chinese speaking consumers, some respondents just can’t believe the manufacturer has chosen “Blue Bird” as a model name as this means the male genitals in the Hokkien Language among the Chinese community.

    The model name was not changed after the research for the Malaysian market as the rejection on the model name was not enormous.

  • Nelson Tavares Matias

    March 19, 2009 at 11:23 am

    An international automotive group based in Brazil have chosen a name for a new car – TUPI. This is the name of an Indian tribe. The vehicle will be a worldwide product. During naming research, they discovered the name sounded poorly in English pronunciation and sense. So, the vehicle was renamed.

    Pay attention not only with the meaning of a name but its pronunciation.

Comments are closed.

Connect With Us