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    Derrick has spent the past 18 years helping organizations release the full potential of their brands. His experience is as deep as it is diverse encompassing the disciplines of advertising, branding, sales promotion and public relations. Most notably he has worked with the White House Press Corps, Johnson & Johnson and the National Basketball Association.

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« Consensus: Heart of Brand Positioning | Main | BSI Holiday »

August 15, 2008

Scent Marketing Success: Step 2 of 10

2) Define your brands “Whiff Factor”

In the context of multi-sensory marketing, audio and visual stimuli combined account for 87% of a brand’s communication with the consumer. The next best option is to exploit the olfactory properties of your product. Touch and taste, the remaining two senses, apply to an even lesser degree to most brands and products.

Think about what you already have included in your marketing plan and a scent marketing consultant will be able to explain (and execute) how you can use scent to enhance your:

•    Marketing collateral (business cards, stationary, brochures)
•    Promotional items
•    Promotional events & trade shows
•    Affinity cards/credit cards
•    Gift certificates/redemption programs
•    Print advertising/banners/signage
•    Point of Purchase displays/in-store displays/digital signage
•    Product manufacturing
•    Product packaging
•    Environments (retail space/lobbies/offices/waiting rooms)

If you have a product with a scent (think Starbucks) you may already cover some of those areas but in many cases there is much more left that you can do to maximize consumer impact through scent. If your product does not inherently have a scent a carefully designed signature scent may be a key differentiating opportunity in your category.

I'll explore how to create a signature scent in step 3 here on BSI.

Courtesy of Harald Vogt, Scent Marketing Institute

Sponsored By: Brand Aid

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Comments

I never realized how important scent could be to a marketing strategy. Obviously it is important for products like perfume, but now I see how it could really add to any business; for example, a doctor's office having a clean, fresh fragrance might increase patients' confidence in the doctor, while a dingy smell in the waiting room would deter patients. Great advice!

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