Understanding Reference Prices

People often compare a product’s price to a “reference price” that they maintain in their minds for the product or product category in question. A “reference price” is the price that people expect or deem to be reasonable for a certain type of product. 

Several factors affect reference prices:

•    Memory of past prices
•    Frame of reference (compared to competitive prices, pre-sale prices, manufacturer’s suggested prices, channel-specific prices, marked prices before discounts, substitute product prices, etc.)
➢    Creating the most advantageous (and believable) competitive frame of reference is essential to achieving a price premium
•    Prices of other products on the same shelf, in the same catalog, or in the same product line
➢    The addition of a more premium priced product typically increases sales of other lower-priced products in the same product line
•    The way the price is presented – for instance, absolute number versus per quart, per pound, per hour of use, per application, for the result achieved, etc.; also four simple payments of $69.95 versus $279.80; for automobiles: total purchase price versus monthly loan payment versus monthly lease payment
•    The order in which people see a range of prices – like when a realtor uses the trick of showing the poorest value house first.

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