"The idea that business is just a numbers affair has always struck me as preposterous. For one thing, I've never been particularly good at numbers, but I think I've done a reasonable job with feelings. And I'm convinced that it is feelings - and feelings alone - that account for the success of the Virgin brand in all of its myriad forms."
- Richard Branson, Founder, Virgin Group
A great quote.
I think I remember from his autobiography that he's slightly dyslexic, so feelings and relationships take even more of an important role.
Posted by: David Airey | February 18, 2007 at 07:17 AM
Where would business be if all leaders thought this way?
Posted by: Derrick Daye | February 19, 2007 at 11:52 PM